Company Website: www.cc-plus.co.uk
Contact: Debbie Martin-Jones
Position: Director of Care
Telephone: 01656 660749
Email: Debbie.Martin-Jones@cc-plus.co.uk
Type of Provision: Residential Children’s Homes
Total number of children’s homes & other services: 4
Total number of registered beds: 8
Size range of homes: Small homes, Solo placements, max 3 beds
Age range on admission: 11 - 17 years
Description:
The Directors of Complete Care Plus have all worked with Looked After Children, and based on their experiences, are committed to providing the best possible service to everyone we meet. We believe that residential care is a positive option for children and young people.
We believe that all children and young people should live in a home that is safe and where they feel accepted, listened to, and cared for.
We want the children and young people who come to live in our homes to feel warmly welcomed and happy.
We will make sure that our staff are always professional and that they make the very best relationships with children and young people, and their families.
Our staff will develop mutual trust by working with everyone in a way that is open, honest, and transparent.
We are an inclusive company, and we will ensure that our staff are representative of wider society. We celebrate diversity as we believe that the greater the mix of people in our team, the greater the mix of skills, experiences, perspectives, and ideas we can draw on.
We will work in partnership with everyone to make sure that children and young people can develop resilience and a sense of well-being.
Model of Care
• Our aim is to welcome children and young people into our homes and to make them feel at home for as long as they need us. They will be accepted, listened to, nurtured, and kept safe. They will have routine and boundaries.
• We will always pay due care and attention to ensuring that there is a good match, when making decisions about children and young people sharing a home.
• We will develop positive relationships with each child or young person, which are based on mutual trust, honesty, and transparency.
• We will ensure that every child or young person understands their past, their present and their future plan, which will be created in partnership with them
• We will ensure that each child or young person has a personal plan that they have helped to create, within the home, that attends to every aspect of their life and that each member of staff is aware of and adheres to the plan.
• We will provide each child or young person with the opportunity to have positive experiences and to make good memories.
• Each child or young person will have a link worker
• Where a child or young person needs specialist help, we will support them to recognise the need and to access the right services.
• We will adhere to all legislative and regulatory requirements.
• We will ensure that our processes and practices are sound and that the business remains viable.
